Privacy Policy and cookie settings - Version 1.0
This page was last modified on 4 March 2024
What information do we collect?
We collect the personal data you provide by filling in the contact form on our website. This personal data includes: Name, E-mail address, Company name, Other personal data you chose to provide to us.
We also collect your personal data through the use of cookies on this website. Please consult the following page for more information.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
Your personal data is used to get in touch with you to answer your message.
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To send periodic emails
The email address you provide will only be used to send you information and updates pertaining to your request.
How do we protect your information?
We are committed to protect the security and confidentiality of your personal data. We use appropriate technical and organisational measures in such a manner that personal data processing will meet the requirements of the national and European Union laws and will ensure the protection of your rights.
If you have any questions about how we handle or protect your personal data, please do not hesitate to contact us: barbara.dhaene@livvcompany.com
How long do we keep your personal data?
We will not retain your personal data for longer than it is necessary to fulfil the purposes outlined in this privacy statement. Your personal data will be deleted after 2 years.
Do we use cookies?
Our website uses "cookie" technology (small text files that are placed by a Web service on the hard drive of a device) or similar technologies such as web analytics. This allows us to customize the site to your needs. For more information about how cookies and similar technologies can be managed, we recommend that you consult the documentation of your Internet browser. The message on the home page allows you to agree with our cookie policy. If you do not consent, you can access the public pages of the site, but certain features will be limited or impossible.
• Essential cookies: Some technical cookies are needed to surf and they are not stored directly on our website nor are they directly accessible from our website. These cookies contain no personal data other than your IP address, which is necessary to surf the Internet. They are necessary to assist the user in browsing the website or to return to the previous page. You can check these cookies through the parameters of your browser, but if you refuse the cookies this can hamper the proper operation of our website.
• Statistical cookies: Statistical cookies (or analytical cookies) collect information about your browsing habits on our website. With that information we can improve our website. This statistical survey is strictly anonymous but we can infer which pages are visited most or least and know the general usage habits of our website. It is also a means to track the browsing problems that occur on our website. We use certain analyzes from Google Analytics. You can disable this in different ways depending on the browser you are using (modules and third-party extensions, blocking the website www.google-analytics.com ...) For further information on the Google Analytics function please refer to the Google Analytics policies.
• Functional cookies: We may use functional cookies where it is usefull. These remember the choices you made on our website, the pages viewed, etc. This information is only stored on your workstation, and we use them only in anonymous form.
Through the cookies that the website uses, you can not be identified as a person. After all, the data related to the cookies may not be associated with a name or a surname, since they do not contain any information of a personal nature. Obviously we will do all possible to comply to your preferences. However, it may happen that a cookie is used that you do not want to be used. We therefore recommend you to adjust the cookie settings on your internet browser through the "Help" function. Most browsers are initially set to accept cookies, but you can set your browser to refuse all cookies or to indicate when a cookie is being sent. It is possible that some functions and services on our and other websites may not function properly if cookies are disabled in your browser.
Google Analytics
We use Google Analytics on our sites for anonymous reporting of site usage and for advertising on the site. If you would like to opt-out of Google Analytics monitoring your behaviour on our sites please use this link (https://tools.google.com/dlpage/gaoptout/)
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Your rights
You have the right to:
• Request access to the personal data we have from you;
• Request a rectification, erasure, restriction of processing of your personal data;
• Object to processing;
• Data portability (meaning to request your data to be transferred to another organization in machine readable standard format);
• Withdraw you consent at any time;
• File a complaint with a relevant supervisory authority.
To exercise these rights - see the contact details below. After verifying your identity and applicability criteria, we will do everything reasonably possible to comply with the request unless it will require completely unreasonable measures (e.g. technically or organizationally virtually impossible or extremely costly). We may refuse to process requests that are unreasonably repetitive or systematic. All requests are handled within one month (30 calendar days) after receiving them.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
This privacy statement is in line with the use and capabilities of our website. It is possible that we may change our privacy statement. When we publish changes to our privacy statement, we will change the date of the "last update". We encourage you to read our privacy statement periodically.
Our contact details
Barbara.dhaene@livvcompany.com
